Privacy Policy

Discover Cider is committed to protecting the privacy of all the individuals using our website. This Privacy Policy describes how we collect, use, disclose and transfer the personal information that you provide to us or that we collect about you when you access and use our website at http://www.discovercider.com

For information on how we use cookies and other tracking technologies, please see our Cookie Policy.

This Privacy Policy was last updated on: 18 August 2020. We may change this Privacy Policy from time to time so please check back regularly to keep informed of updates.

Information collected

We collect personal information from visitors to this website every time you email us with your details. If you email us using the contact us page on the Website you will be asked to submit personal information about yourself (such as your name and email address).

We may also collect personal information from you when you correspond with us (for example, when you send us e-mail communications or send letters to us or otherwise make enquiries about the Website).

We also collect certain information automatically about visitors to the Website, as described in our Cookie Policy.

When you provide your personal information to us, you accept that we may retain it and that it may be held by us or any third party that processes it on our behalf for the purposes of providing the information or services which you have requested. Any third parties who process personal information on our behalf are required to maintain the confidentiality and privacy of the personal information that they process for us.

Our use of your personal information

We use the personal information we collect from you to:

• provide and personalise our services; deal with your enquiries and requests;
• administer orders and accounts relating to our suppliers and customers;
• allow you to participate in the interactive features on the Website, where you choose to do so;
• send you service related communications, including announcements, administrative messages and direct marketing;
• understand how the Website is used so that we can continuously improve it and the services we provide to you; and
• send you newsletters and information about products, services and promotions relating to us.

You may opt out of receiving information about our products and services by clicking on the ‘unsubscribe’ link in the emails we send, selecting the relevant option on the Website or by sending us an email at hello@discovercider.com

We may also generate, use and disclose aggregated and/or anonymised information and statistics about the Website for marketing and strategic purposes. However, no individual will be individually identifiable from these aggregated and/or anonymised information and statistics.

Internet-based transfers

Given that the Internet is a global environment, using the Internet to collect and process personal information necessarily involves the transmission of data on an international basis. Therefore, by browsing the Website and communicating electronically with us, you acknowledge our processing of personal information in this way. However, we will endeavour to protect all personal information collected through the Website in accordance with strict data protection standards.

Other websites

The Website may contain links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours. 

Accessing and updating your personal information

You have a right to access the personal information we hold about you. To obtain a copy of the personal information we hold about you, please write to us at:

Discover Cider, ADDRESS ADDRESS ADDRESS

If you would like to update the personal information we hold about you, please contact hello@discovercider.com

Changes to this Privacy Policy

From time to time we may update this Privacy Policy. When we do we will publish the changes on the Website. If you do not agree to these changes, please do not continue to use the Website. If material changes are made to this Privacy Policy, we will notify you by email or by placing a prominent notice on the Website.

Contact details

If you need to contact us regarding our Privacy Policy or any other related issue please write to the address set out above.

COOKIE POLICY

Cookies are small text files that websites often store on computer hard drives or mobile devices of visitors to their sites.

They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. A cookie contains a unique number, which is used to recognise your computer when a user of your computer or mobile device returns to a website that it has visited previously. We use cookies to enhance the online experience of our visitors (for example, by remembering your preferences and letting you navigate between pages efficiently) and to better understand how the Website is used. Cookies may tell us, for example, whether you have visited the Website before or whether you are a new visitor.

There are two broad categories of cookies – ‘first party cookies’ and ‘third-party cookies’:

• First party cookies are cookies that are served directly by the website or mobile device operator to your computer. They are used only by the website operator to recognise your computer or mobile device when it revisits that site.
• Third party cookies are served by a service provider on behalf of the website operator, and can be used by the service provider to recognise your computer or mobile device when it visits other websites. Third party cookies are most commonly used for website analytics or advertising purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are ‘session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are ‘permanent cookies’, meaning that they survive after your browser is closed. 

They can be used by websites to recognise your computer when you open your browser and browse the Internet again.

This Website serves only the following cookies to your computer or mobile device:

• Historical Viewing – the http://www.discovercider.com website relies on cookies to track users’ previous interactions on its pages.
• Unique Visitors – Cookies are a major component of unique visitor tracking. They tie all the activity of a visitor into a single visit, and are used to determine when a visit ends.
• Activity – Cookies store vital information about each visit. They store the start time of the current visit and keep track of how many pages have been viewed so far. If a visitor closes the browser or is inactive for too long, the cookies will indicate that the visit has ended.
• Cookies store the date and time of the visitor’s first visit (allowing for calculations of how many visits it took to convert). The total number of visits from the visitor is stored in cookies, too.
• Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below. However, please note that if you choose to refuse cookies you may not be able to use the full functionality of the Website.

You can block cookies by changing your browser settings so that cookies from the Website cannot be placed on your computer or mobile device.

Further information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, is available at www.allaboutcookies.org and www.youronlinechoices.com.